Designing AI Products with Empathy: Bridging AI Innovation and Humanity
In an era where AI is reshaping how we interact with technology, designing products that resonate on a human level is more crucial than ever. This session explores strategies for integrating empathy into AI product design to create experiences that are not only powerful but also genuinely user-centric. Drawing from years of hands-on experience, I’ll share insights on balancing technological innovation with human needs, fostering trust, and enhancing user engagement through thoughtful design. Join this session to learn practical approaches and principles for crafting AI products that feel intuitive, relatable, and impactful.
I'm Joe Siconolfi, a product and design strategist with over 13 years of experience leading transformative projects across startups, technology, and digital entertainment. Currently, I drive product design strategy at Channel AI, where I merge AI innovation with empathetic design to create user-centric experiences. My past roles include serving as Head of Product Design at Mushroom, where I pushed the boundaries of AI-powered messaging, and leading AI and neuroscience-driven projects from a design perspective at Statespace. I've also improved engagement and conversion rates through design leadership at Logic and MTV. I hold a Master’s in Business Management and a Bachelor’s in Digital Arts & Design from Full Sail University.